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Rapporterade incidenter

Airfiber - Airfiber

Incidentstatus: Löst publicerades 2025-07-07 07:38:00

Delar av airfibernätet har problem , tekniker undersöker orsaken. Betäknad åtgärd 2025-07-08

Unknown Component - Fiberstaden

Incidentstatus: Undersöker publicerades 2025-07-16 18:30:00

Just nu är det en driftstörning i Njutånger, troligtvis fiberbrott.

GlobalConnect - Automatiskt uppdatering: Grödinge

Incidentstatus: Undersöker publicerades 2025-05-04 21:45:21

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389429
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Grödinge

Occured: 2025-05-04 20:24 CET/CEST
Service(s) restored: 2025-05-04 22:05 CET/CEST

History:
2025-05-04 22:11 – All services are restored.
2025-05-04 21:44 – We currently have an outage, troubleshooting is ongoing.

GlobalConnect - Automatiskt uppdatering: Helsingborg

Incidentstatus: Undersöker publicerades 2025-05-03 16:06:22

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389354
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Helsingborg

Occured: 2025-05-03 14:14 CET/CEST
Service(s) restored: 2025-05-03 19:02 CET/CEST

History:
2025-05-03 16:06 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

GlobalConnect - Automatiskt uppdatering: Sundsvall

Incidentstatus: Undersöker publicerades 2025-05-02 22:06:40

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389270
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Sundsvall

Occured: 2025-05-02 21:58 CET/CEST
Service(s) restored: 2025-05-02 23:54 CET/CEST

History:
2025-05-03 00:19 – RFO:
What was the fault?
– Power fault.
What caused the fault?
– Power fault caused router to go down.
How was the fault fixed?
– Router was rebooted on site by technician.
Is this a permanent solution?
– Yes
2025-05-02 23:59 – All services are restored.
2025-05-02 22:31 – A field technician ordered to site for troubleshooting.
2025-05-02 22:06 – We currently have an outage, troubleshooting is ongoing.

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