Delar av airfibernätet har problem , tekniker undersöker orsaken. Betäknad åtgärd 2025-07-08

Just nu är det en driftstörning i Njutånger, troligtvis fiberbrott.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389429
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Grödinge

Occured: 2025-05-04 20:24 CET/CEST
Service(s) restored: 2025-05-04 22:05 CET/CEST

History:
2025-05-04 22:11 – All services are restored.
2025-05-04 21:44 – We currently have an outage, troubleshooting is ongoing.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389354
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Helsingborg

Occured: 2025-05-03 14:14 CET/CEST
Service(s) restored: 2025-05-03 19:02 CET/CEST

History:
2025-05-03 16:06 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389270
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Sundsvall

Occured: 2025-05-02 21:58 CET/CEST
Service(s) restored: 2025-05-02 23:54 CET/CEST

History:
2025-05-03 00:19 – RFO:
What was the fault?
– Power fault.
What caused the fault?
– Power fault caused router to go down.
How was the fault fixed?
– Router was rebooted on site by technician.
Is this a permanent solution?
– Yes
2025-05-02 23:59 – All services are restored.
2025-05-02 22:31 – A field technician ordered to site for troubleshooting.
2025-05-02 22:06 – We currently have an outage, troubleshooting is ongoing.